BUG - AI indexing hangs at Stopping Current status - AI Features Troubleshooting https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/ Discussion Board en-US Thu, 08 Oct 2026 07:10:01 +0000 wpForo 60 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137988 Thu, 05 Mar 2026 18:57:13 +0000 Hi @mars,

This problem has been solved in wpForo v3.0.0.13 beta version.

https://wpforo.com/downloads/

]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137988 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137978 Wed, 04 Mar 2026 14:50:58 +0000
No, it's still hangs at stopping and the page reloads every 30s

Would it make sense to make a new Tenant ID?]]> AI Features Troubleshooting Mars https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137978 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137975 Wed, 04 Mar 2026 11:28:15 +0000 Hi @mars,

So, is that stopped now?

]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/paged/2/#post-137975 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137973 Wed, 04 Mar 2026 09:07:10 +0000
On v3.0.0.12:

  1. I Hit the stop indexing button after Ctrl+F5 and I wait for 5 minutes. I see the page still reloading every 30s.
  2. When I hit Ctrl+F5 and then start reindex one forum it's says currently indexing for 1s and then Stopping without doing any indexing.
]]> AI Features Troubleshooting Mars https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137973 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137972 Wed, 04 Mar 2026 08:42:18 +0000
  1. Hit the stop indexing button (v3.0.0.11: do Ctrl+F5 then click stop and wait for 2-5 minutes)
  2. started a new background processing task (v3.0.0.11: do Ctrl+F5 then start reindex by one forum and stop it. Wait for 2-5 minutes)
]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137972 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137971 Wed, 04 Mar 2026 08:31:43 +0000 It's clear. The old one is there, this is not a new issue. So you just need to stop the old stuck process. If it's not stopped with new version please open a ticket and we'll do it for you: https://wpforo.com/support/add-topic/

]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137971 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137970 Wed, 04 Mar 2026 07:44:16 +0000 @robert 

Even in 3.0.0.11 the status hangs at Stopping... and this is now for days. It started with the 3.0.0.10 version.

What I've tried so far:

  1. Disable and enabling wpforo plugin
  2. Disconnect and connecting AI service
  3. Hit the stop indexing button
  4. started a new background processing task

It all doens't work

]]> AI Features Troubleshooting Mars https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137970 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137968 Wed, 04 Mar 2026 07:04:45 +0000 Hi @mars,

It's solved, please wait for one or two refresh to let it stop. This is not one sec process. The indexing process is a backend scheduled process that is being stoped within 3-5 minutes so just be patient when you click the button and it'll stop soon.

 

Important, do not forget do a hard refresh (shift+refresh, Ctrl+F5) in the AI Content Indexing tab.

]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137968 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137962 Tue, 03 Mar 2026 20:26:47 +0000
3.0.0.11 doens't seem to solve the problem. Is there anything under the hood or maybe even a way to reset this by FTP?]]> AI Features Troubleshooting Mars https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137962 RE: BUG - AI indexing hangs at Stopping Current status https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137949 Tue, 03 Mar 2026 08:45:27 +0000 Hi @mars ,

This is also known issue. It'll be fixed in the next 3.0.0.11 beta version. 

]]> AI Features Troubleshooting Robert https://wpforo.com/community/ai-features/bug-ai-indexing-hangs-at-stopping-current-status/#post-137949