Notifications
Clear all

[Closed] add unanswered button

4 Posts
3 Users
1 Likes
853 Views
Pepe
Posts: 12
 Pepe
Topic starter
(@pepe)
Eminent Member
Joined: 4 years ago
 
Hi.
it would be possible to add a button without responding to the administrators, 
that is to say that selecting the button you can see the queries that are waiting for an answer
Thank you
3 Replies
Robert
Posts: 10499
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @pepe,

Go to Recent Posts page, and select "Not replied posts" in the drop-down:

Pepe
Posts: 12
 Pepe
Topic starter
(@pepe)
Eminent Member
Joined: 4 years ago

Hi Robert

Thanks for answering. Exactly what I need is a button that shows the queries of users that are not closed and that are not answered by a manager. The option you indicate shows the queries that are not closed but also show those that are answered by the administrator

1 Reply
Alvina
Moderator
(@alvina)
Joined: 4 years ago

Member
Posts: 1869

@pepe,

We don't follow you well.

In the "Not replied posts" we see only the posts that waiting for an answer. See the screenshot below: