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[Closed] Can't share a Facebook image with attached image Pro Addon

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Posts: 39
Topic starter
(@naomibuch)
Trusted Member
Joined: 5 years ago

Hello,

I purchased the Addon Attachment and for some reason during testing when I try to share an image file from the Addon's Attachment it shows up empty, and my social media setup is to default to my website's icon if no image is there as seen in the attached file.

I did further testing and pasted another image without uploading an attached file and it worked perfectly see attached picture of wings.

I did further testing and discovered that if my post has  code in it the share buttons won't insert the image file, it only works if when copying an image from another website.

 

Any suggestions?

Thanks,

Naomi

 

 

 

3 Replies
Posts: 39
Topic starter
(@naomibuch)
Trusted Member
Joined: 5 years ago

This is the blank image....If empty it defaults to my website logo as seen attached...

2 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4233

@naomibuch,

Please open a new support topic in gVectors.com forum and provide the examples where it works and where it doesn't work to allow support members to check the issue. 

Please note here we support issues related to wpForo core issues, not the add-ons. All questions related to add-ons should be asked in gvectors.com forum. 

https://gvectors.com/forum/wpforo-advanced-attachments/

(@naomibuch)
Joined: 5 years ago

Trusted Member
Posts: 39

@sofy

Thank you, I will do that.