502 Bad Gateway - How-to and Troubleshooting - wpForo 2.0

RE: 502 Bad Gateway

indikon — Mon, 29 Oct 2018 12:49:13 +0000

@robert

Thank you very much for looking into and resolving this. Have an excellent week.

RE: 502 Bad Gateway

Robert — Fri, 26 Oct 2018 15:59:09 +0000

This problem is fixed. This was WP Engine hosting specific issue. They add custom GET variable in reset password form. We've adapted wpForo core to avoid such issues. It's already added in your website, we'll also add it in core for future updates.

RE: 502 Bad Gateway

indikon — Thu, 25 Oct 2018 13:34:22 +0000

@sofy

You are probably aware, but I sent this yesterday. Just trying to cover all bases. Thanks.

RE: 502 Bad Gateway

Sofy — Wed, 24 Oct 2018 13:25:42 +0000

@indikon,

We couldn't register on your website. Please send the password as well.

RE: 502 Bad Gateway

indikon — Wed, 24 Oct 2018 12:48:09 +0000

@sofy

Sent. Thanks for taking a look. :)

RE: 502 Bad Gateway

Sofy — Wed, 24 Oct 2018 09:25:18 +0000

Hi @indikon,

We couldn't find such an issue on our test websites. We'll need admin accesses to find and fix it. Could you please send admin login details to infogvectors.com email address?

RE: 502 Bad Gateway

indikon — Tue, 23 Oct 2018 16:01:34 +0000

I wasn't clear before. The link doesn't take you to the 502 error. The error occurs after you enter passwords in both fields, then hit Reset Button. It 502's every time I've tried, even when all other plugins are deactivated.

I know I'm able to use the WP password reset page, but doing so directs users to the WP dashboard after the password is reset. This isn't user-friendly at all. Given that, I'm inclined to use a different forum plugin entirely. I don't want to do that, because I've enjoyed wpForo in all other ways, but it seems like I don't have a choice.

Thanks for your time.

RE: 502 Bad Gateway

Robert — Sun, 21 Oct 2018 21:16:42 +0000

I just clicked on that URL and didn't see such error. It works fine. in any case you can use the default WordPress reset password URL using this instruction: https://wpforo.com/community/how-to-and-troubleshooting-2/502-bad-gateway/#post-17905

RE: 502 Bad Gateway

indikon — Tue, 16 Oct 2018 20:29:35 +0000

I'll add that the 502 problem exists even when wpForo is the only active plugin.

wpForo is version 1.5.4. Server cache was cleared. My theme (Pro by Themeco) is up-to-date and never do I have problems with it conflicting with the plugins I often use. WordPress version is 4.9.8 and PHP version is 5.6. I've tried Chrome, Edge, and Firefox - all had the same result.

There seems to be something else going on here.

Thanks.

RE: 502 Bad Gateway

indikon — Tue, 16 Oct 2018 19:13:45 +0000

Hi. Here is a URL string from the email sent to a new user to create a password. All of the plugins I use for this site were active when this string was sent:

https://surrogate2.wpengine.com/community/?wpforo=resetpassword&rp_key=RGn0MGEW0hS6A83X8ZjY&rp_login=test