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wpForo 1.x.x [Solved] Add Topics button not working

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Posts: 12
Topic starter
(@jcbridwe)
Active Member
Joined: 5 years ago

Up until recently, I have had no problem adding new topics to my forum. This morning I tried to click the "Add Topics" button on a forum and nothing happened. I suspect it the issue may be related to another plugin but I am not sure. Any suggestions on how to quickly resolve this? 

11 Replies
Robert
Posts: 10499
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @jcbridwe,

This is does other plugin affection. In most cases this is a cache or website optimization issue. Please deactivate recent installed / updated plugins, delete all caches and test it again. Also please leave your website URL to allow us check JS errors.

4 Replies
(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

Thanks @robert - The site url is : https://www.starrpfra.com/ . I have cleared the cache in the browser and the problem persists. I will try running a healthcheck and deactivate any recently added plugins to see if I can get to the root of the problem. -JB

 

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@jcbridwe

Your forum is closed, we can't check it.

(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

@robert

Hmmm, what do I need to do to open it? I can do that briefly. BTW - I did a Healthcheck and deactivated all plugins other than WP Foro. I was still not able to get the button working. -JB

(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

@robert

It also appears that I cannot Reply to  posts. There is no Reply button or option.

Posts: 1602
(@anonymous20)
Noble Member
Joined: 8 years ago
@jcbridwe You seem to have other problem also. All posts show from:
 
Anonymous
 
Joined: 50 years ago
 
1 Reply
(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

@anonymous20

OK, what do I need to do here? @anonymous20 or @robert, how can I open the forum so you can check using my url?

Posts: 1602
(@anonymous20)
Noble Member
Joined: 8 years ago

Your forum is here: https://www.starrpfra.com/community/

 

 

3 Replies
(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

@anonymous20

OK, I see that now. Is there a way to open my forum for you to view as @robert suggested? How can I fix the issue with users (in this caase it looks like me -the admin) being shown as 'Anonymous'? Why would it show me as 'Anonymous' in the first place? -JB

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@jcbridwe

Something is damaged in database, user profile data are lost. Please navigate to Dashboard > Forums > Tools > Debug Tab, click on Tables Link and check Database Errors, then navigate to Dashboard > Forums > Dashboard and click these buttons, with following order:

  • [Synch Users]
  • [Delete Users Cache]
  • [Reset Topic Statistic]
  • [Delete All Caches]

 

Then delete website cache if you have other cache plugins and check it again.

 

(@jcbridwe)
Joined: 5 years ago

Active Member
Posts: 12

@robert

OK, thanks! As soon as I went in to Tables, there was a red error message saying the tables were not present. I clicked 'Recheck Tables' and it fixed it. I now see all the users and can click the 'Add Topic' button. Thanks for your help@robert and @anonymous20!