Avatar not shown - How-to and Troubleshooting - wpForo 2.0

RE: Avatar not shown

basatexcellent — Mon, 17 Dec 2018 09:09:31 +0000

Hi @sofy,

Ohhh...many thanks. I don't know why but all options for all usergroups were switched off at my site. The reason my default user (myself) was seeing the avatars is probably because I am the forum admin.

It would be good to default the usergroup permissions to the "Guest" level.

RE: Avatar not shown

Sofy — Mon, 17 Dec 2018 08:21:45 +0000

Hi @basatexcellent,

Yes, thank you, we've successfully logged in.

Could you please check is the "Can view avatars" permission checked for the current usergroup or not? (Dashboard > Forums > Usergroups admin page)

RE: Avatar not shown

basatexcellent — Sun, 16 Dec 2018 16:08:48 +0000

Hi @sofy

Were you able to login and see this for yourself? I am very curious if we have found a bug / issue or is it a setup error from my side?

RE: Avatar not shown

basatexcellent — Fri, 14 Dec 2018 16:36:22 +0000

Update: I changed the Forum and the Category to read-only access for non logged in users and to my suprise not logged in users do see the avatars. Check here: https://excellent-bid.nl/boards/general-board/test-topic/

Some logged in users (fresh users) do NOT see the avatars on the same topic after login

RE: Avatar not shown

Sofy — Fri, 14 Dec 2018 12:47:34 +0000

Hi @basatexcellent.

Please send login details to infogvectors.com email address to allow us to check it.

RE: Avatar not shown

basatexcellent — Fri, 14 Dec 2018 12:40:19 +0000

Additional info: see attached screenshot

ss-from-lissetedebruin.png

Avatar not shown

basatexcellent — Fri, 14 Dec 2018 11:38:37 +0000

Avatar (picture) not shown for some users. I checked and it is not dependent of role or usergroup. Looks like new users do not see avatar pictures in topics and posts (not even their own). I am using Ultimate Member profiles and have made following modifications (which works fine for other users).

Forum Base URL: https://excellent-bid.nl/boards

Redirect (302): /boards/profile/* => /user/$1

(Ultimate Member profile page is /user)

@Support Team: if you need URL, please provide safe way to send you a temp login URL.