Can't Delete Members - How-to and Troubleshooting - wpForo 2.0

RE: Can't Delete Members

Jasper — Sun, 02 Jun 2024 13:42:56 +0000

@sofy

Okay, thanks.

I added a new user directly from WP Admin (i.e. not through wpForo membership) and I had the same problem.
If I deactivate Elementor/Pro I can delete the user so it seems like the problem is with their plugin.

I'll get in touch with them again and let you know if they're any help (unlikely!).

RE: Can't Delete Members

Sofy — Fri, 31 May 2024 09:34:01 +0000

@jasper,

Please note, wpForo uses WordPress functions for deleting users. In other words, user deletion is managed by WordPress. So this issue doesn't have any relation to the wpForo plugin.

RE: Can't Delete Members

Jasper — Thu, 30 May 2024 14:17:24 +0000

As expected, Elementor were no help. As soon as they see that a third-party plugin is involved, they close the case!

The only way I can get it to work is by deactivating Elementor, deleting the member/user, then activating Elementor.

RE: Can't Delete Members

Jasper — Tue, 28 May 2024 13:45:56 +0000

@sofy

Great, thanks.

I've contacted them and tried Elementor 'Safe Mode' and deactivating all plugins except Elementor/Pro but there's no change.

RE: Can't Delete Members

Sofy — Tue, 28 May 2024 12:44:25 +0000

Hi,

I'll ask the developers and get back to you soon.

However, I'd also recommend that you contact Elementor/Pro support as well.

Can't Delete Members

Jasper — Mon, 27 May 2024 15:33:43 +0000

Hi

I was running a test today and found that I can't delete a member, although it's possible to deactivate one. If I go to my WP Admin page then 'wpForo' > 'Members' and try to delete a member from there, the admin page jumps to 'Users' > 'All Users', and it shows an error message;

#wpForo

There has been a critical error on this website. Please check your site admin email inbox for instructions.

If I try to delete a member from the WP 'All Users' page, I receive the same message.

From the email I received telling me of the error (details copied below), there seems to be a conflict with Elementor/Pro.

Anyone got any ideas?

Error Details
=============
An error of type E_ERROR was caused in line 25 of the file /home/**********/domains/vital50plus.com/public_html/wp-content/plugins/elementor/core/utils/collection.php. Error message: Uncaught TypeError: Elementor\Core\Utils\Collection::__construct(): Argument #1 ($items) must be of type array, null given, called in /home/**********/domains/vital50plus.com/public_html/wp-content/plugins/elementor-pro/core/database/query-builder.php on line 1070 and defined in /home/**********/domains/vital50plus.com/public_html/wp-content/plugins/elementor/core/utils/collection.php:25
Stack trace:
#0 /home/*********/domains/vital50plus.com/public_html/wp-content/plugins/elementor-pro/core/database/query-builder.php(1070): Elementor\Core\Utils\Collection->__construct()
#1 /home/*********/domains/vital50plus.com/public_html/wp-content/plugins/elementor-pro/core/database/model-query-builder.php(69): ElementorPro\Core\Database\Query_Builder->count()
#2 /home/**********/domains/vital50plus.com/public_html/wp-content/plugins/elementor-pro/modules/notes/user/delete-user.php(48): ElementorPro\Core\Database\Model_Query_Builder->count()
#3 /home/**********/domains/vital50plus.com/public_html/wp-content/plugins/elementor-pro/modules/notes/user/delete-user.php(19): ElementorPro\Modules\Notes\User\Delete_User->on_user_delete_form()
#4 /home/**********/domains/vital50plus.com/public_html/wp-includes/class-wp-hook.php(324): ElementorPro\Modules\Notes\User\Delete_User->ElementorPro\Modules\Notes\User\{closure}()
#5 /home/**********/domains/vital50plus.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#6 /home/**********/domains/vital50plus.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /home/**********/domains/vital50plus.com/public_html/wp-admin/users.php(441): do_action()
#8 {main}
  thrown