Can't update the default profile cover image - How-to and Troubleshooting - wpForo 2.0

RE: Can't update the default profile cover image

Chris — Wed, 11 Jan 2023 12:01:33 +0000

@sina,

In this case, we would need admin access to your website, as we cannot troubleshoot the issue without checking the website.

Please send the admin credentials to infogvectors.com, mention this topic in the email, and let me know here that you have sent the email.

RE: Can't update the default profile cover image

Sina — Tue, 10 Jan 2023 16:04:23 +0000

Hi @chris,

Thanks for the help. There are no issues logged in the console. There's only one 'issue' showing in Chrome, which I think it's highly unlikely to be related to my problem. The issue is "Audit usage of navigator.userAgent, navigator.appVersion, and navigator.platform". Do you think it can be the cause of the problem?

RE: Can't update the default profile cover image

Chris — Tue, 10 Jan 2023 10:21:07 +0000

HI @sina,

Please open the console in your browser and check what error you have there.

Can't update the default profile cover image

Sina — Sun, 08 Jan 2023 21:42:01 +0000

Hi all,

I'm trying to change the default profile cover image but after selecting the file the page stays on 'Don't stop or close browser' and keeps going forever. Please see the attached photo.

Can anyone point me in the right direction please?

Many thanks.

Screenshot-2023-01-08-at-21.37.06.png