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wpForo 1.x.x [Closed] CAPTCHA field, characters typed in not displaying

14 Posts
4 Users
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Posts: 86
Topic starter
(@janjan)
Estimable Member
Joined: 5 years ago

PS. I am using your excellent plugin on another website and it´s all displayed perfectly like in the attached screenshot. I´d like the menu bar to be displayed like on this website and am comparing settings - without success so far. Are you able to indicate where I have to look please?

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4233

@janjan,

Please navigate to Dashboard > Forums > Settings > Features tab, make sure the Show Top/Menu Bar option is enabled. More info here: https://wpforo.com/docs/root/wpforo-settings/features/

I'd also suggest you read this doc: https://wpforo.com/docs/root/getting-started/forum-menu/

 

Posts: 86
Topic starter
(@janjan)
Estimable Member
Joined: 5 years ago

@Sofy,

Thanks, the Show Top/Menu Bar option has been enabled all the time. See screenshot please.

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4233

ok @janjan,

Please leave your forum URL. 

 

Posts: 86
Topic starter
(@janjan)
Estimable Member
Joined: 5 years ago

@Sofy: https://authentic-self-empowerment.com/ase-supervision-group-forum/

Thank you! The only way for now to access the forum (once a user has accessed their profile), is through a hyperlink at the very bottom of the page (Supervision Group page - videos, resources and forum), please see screenshot. This is done because the content should only be viewable to a certain group of people who have undergone training courses with us. So we made the site password protected.

Perhaps this is the issue?

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4233

@janjan,

Could you please switch to some default theme and check again? 

 

Posts: 86
Topic starter
(@janjan)
Estimable Member
Joined: 5 years ago

This website has to look as it does and function at all times, what happens if I switch theme?

2 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4233

@janjan,

one of the active plugins or the theme caused the issue. I cannot debug the problem maker thus I've asked you to switch the theme. 

There is a blank area at the bottom of the page. and the scroll bar can not reach to the top of the page. I've recorded the video, please watch it: https://www.screencast.com/t/wjlxq0eDRRZg

If the issue doesn't have a relation with the active theme, please deactivate the plugins one by one to find a problem maker. 

 

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

@janjan,

This is probably your theme issue. The forum menu exist but the theme wrap it in a small frame and doesn't display it. Please contact to this theme developers and ask them help you to fix the problem:

 

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