Choose File for Avatar not working correctly - How-to and Troubleshooting

RE: Choose File for Avatar not working correctly

Robert — Mon, 10 Jul 2023 20:26:19 +0000

@brozobob,

Again, this is a WordPress CDN issue. I see all avatars are loaded from WordPress CDN and the CDN returns error. In any case this problem cannot be resolved from wpForo side. It's your CDN and cache issue. Try purge all and add some rules for avatars. Also, connect to WordPress.com CDN support.

RE: Choose File for Avatar not working correctly

brozobob — Mon, 10 Jul 2023 18:48:31 +0000

it is not being blocked in the file

RE: Choose File for Avatar not working correctly

VereK — Mon, 10 Jul 2023 18:29:20 +0000

The Jetpack urls are Error 400 failing. Make sure xmlrpc.php is NOT being blocked in .htaccess via your hosting control panel

Eg:

https://i0.wp.com/dawtopia.com/wp-content/uploads/wpforo/avatars/bobby-b_1.png?resize=96%2

RE: Choose File for Avatar not working correctly

brozobob — Mon, 10 Jul 2023 14:18:02 +0000

@robert - Your statement " I think this is a cache issue, and the avatar problem only exists in sidebars of non-forum pages. I see you've excluded forum page from caches, but you use the widget on non-forum pages as well." is not accurate.

My Profile avatar that I uploaded isn't showing on any forum pages, or on my profile page. Your assessment that the problem only exists in sidebars of non-forum pages doesn't make sense to me.

I've attached a file showing that the avatar isn't visible in the forum as well.

Screen-Shot-2023-07-10-at-10.18.50-AM.png

RE: Choose File for Avatar not working correctly

Robert — Sat, 08 Jul 2023 10:25:50 +0000

@brozobob,

I think this is a cache issue, and the avatar problem only exists in sidebars of non-forum pages. I see you've excluded forum page from caches, but you use the widget on non-forum pages as well.

Also, this is a WordPress CDN issue. I see all avatars are loaded from WordPress CDN and the CDN returns error. In any case this problem cannot be resolved from wpForo side. It's your CDN and cache issue. Try purge all and add some rules for avatars. Also, connect to WordPress.com CDN support.

RE: Choose File for Avatar not working correctly

brozobob — Fri, 07 Jul 2023 20:01:56 +0000

I figured out the icons on the homepage sidebar issue....Now just looking for help on the avatar.

RE: Choose File for Avatar not working correctly

brozobob — Thu, 06 Jul 2023 19:48:52 +0000

So a week later, here is where I am with this...On my website's home page, I have the WPforo Profile widget in my sidebar. That avatar has changed to what I uploaded on the site. The avatar in the forum is still not showing. I've attached a screenshot with both profiles; on the left is the one from my site homepage, and on the right is the profile from the forum. Once again, Jetpack is managing my CDN. Will deleting any forum caches help fix this? You'll also notice that all of the icons on my home page forum profile are greyed out. Is there a fix for this as well?

Screen-Shot-2023-07-06-at-3.45.51-PM.png

RE: Choose File for Avatar not working correctly

brozobob — Thu, 29 Jun 2023 16:09:41 +0000

Ok, I've updated my avatar and will check back tomorrow to see if it changed.

RE: Choose File for Avatar not working correctly

Chris — Thu, 29 Jun 2023 09:23:28 +0000

@brozobob,

That's should be the reason, wpForo.com also has CDN, so the changes appears only after a day, in our case.

RE: Choose File for Avatar not working correctly

brozobob — Wed, 28 Jun 2023 14:51:08 +0000

Jetpack is handling CDN