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wpForo 1.x.x [Closed] how to send password link email again?

3 Posts
3 Users
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Posts: 74
Topic starter
(@snozy86)
Estimable Member
Joined: 5 years ago

How do I send a password link email again?

He hasn't received the link, not even his spam box.

have no idea why is happening.

 

Thanks

2 Replies
Sofy
Posts: 4233
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @snozy86,

You should find the user on the Dashboard > Forums > Members page, delete the user and ask him/her to register one more time. 

VereK
Posts: 495
(@verek)
Honorable Member
Joined: 6 years ago

What Sofy said but only if the user is new with zero posts.  If it's an active user just open an incognito browser instance, click the login link and then the "lost password" link, put in their email address, click the "resend password" button.