Members receiving notification emails concerning sub-forums they don't have access to - How-to and Troubleshooting - wpForo 2.0

RE: Members receiving notification emails concerning sub-forums they don't have access to

maxelio42 — Tue, 08 Dec 2020 12:34:37 +0000

Hi,

Same thing for me. Every forum has been checked and is OK concerning the access rights.

But nevertheless, I regularly have some members who receive notification emails concerning the private forum used by the board of the association, it's very annoying!

And effectively, it happens randomly, BUT it is always with a member that checked "Subscribe to all new topics and posts".

There must be a bug somewhere, whatever you say...

RE: Members receiving notification emails concerning sub-forums they don't have access to

Theo Duncker — Fri, 31 Jul 2020 07:34:09 +0000

Dear support team,

This week I found same bug again in the notification option. Some members receive notifications from Forums where they don't have access to. They receive a notification that someone put a reply on their post, but the original post was not of them, in fact they don't have access to that Forum. This seems to happen random, only one (or more persons, I'm not sure) are receiving notifications, and not all of the time. I have set up two Forums; one for members (subscriber) and one for the board. It is not intended that members can see messages from and to the board. What can I do to stop this? I'm using the latest version of WPForo 1.8.2

Kind regards and thanks for your help,

Theo Duncker

RE: Members receiving notification emails concerning sub-forums they don't have access to

Robert — Fri, 20 Mar 2020 18:06:01 +0000

@theo-duncker,

We spend 2 weeks to find such issue but useless. There is no such problem in wpForo. This is a website specific issue for sure. Something is wrong on your website for sure.

RE: Members receiving notification emails concerning sub-forums they don't have access to

Martin — Thu, 20 Feb 2020 11:58:21 +0000

@theo-duncker,

ok thank you, we'll check this again.

RE: Members receiving notification emails concerning sub-forums they don't have access to

Theo Duncker — Thu, 20 Feb 2020 10:55:47 +0000

Well, simply by selecting "Subscribe to all new topics and posts". in the Subscription Manager. See screenshot in attachment. As you see this user has only access to one Forum "Berichten voor leden" but also receive notifications for other Forums.

Screendump-Subscribe-WPForo.jpg

RE: Members receiving notification emails concerning sub-forums they don't have access to

Martin — Thu, 20 Feb 2020 10:47:50 +0000

@theo-duncker,

Please explain what subscription way you mean saying this "But when a member of Usergroup 1 subscribe to all new posts and topics", how are they subscribed to all topics and posts?

RE: Members receiving notification emails concerning sub-forums they don't have access to

Theo Duncker — Thu, 20 Feb 2020 10:44:01 +0000

Hi Martin, thanks for your comment. But I did set the permission for each category incl. sub forums. The Usergroup 1 with permission for only Forum 1 indeed sees only Forum 1 and don't have acces to other Forums. So far everything is ok. But when a member of Usergroup 1 subscribe to all new posts and topics he receive notifications also for restricted Forums.

Kind regards, Theo

RE: Members receiving notification emails concerning sub-forums they don't have access to

Martin — Thu, 20 Feb 2020 10:34:13 +0000

@theo-duncker,

I think there were not be such issue. This was just an incorrect configuration. Please edit each forum and sub-forum of your forum hierarchy and set No Access for those Usergroup you want to disable access. I think you've only set this permission for the top category or for the top forum but not for each sub forum, so the problem persist in your forum.

RE: Members receiving notification emails concerning sub-forums they don't have access to

Theo Duncker — Thu, 20 Feb 2020 09:22:06 +0000

I have same problem. Sofy answers on 15 November 2019; "Issue will be fixed in next version". I have installed wpForo Forum 1.7.0 on 03.02.2020 but issue is not solved. Please check, this is a serious problem for us.

Kind regards, Theo Duncker

RE: Members receiving notification emails concerning sub-forums they don't have access to

maxelio42 — Wed, 20 Nov 2019 07:40:56 +0000

OK, thanks.

This is a serious issue for us, because unauthorized members can see private messages.

Do you intend to correct this soon?