mobile version not loading - How-to and Troubleshooting

RE: mobile version not loading

Robert — Tue, 15 May 2018 10:23:35 +0000

wpForo is not based on custom post types, so you can't use AMP plugin for wpForo. We'll add built-in AMP functions in future releases. Please disable the AMP plugin again, delete all caches and test it with a private session of mobile browser again.

If you still see the same result, disable other plugins and change the theme. This way you can find the problem maker. wpForo doesn't have any issue on mobile devices. Dozens of thousands websites use wpForo without any problem. This is AMP plugin issue, or other plugins and active theme issue, you can't see any change when you deactivate it, because of website and local browser cache.

RE: mobile version not loading

fabrication — Sun, 13 May 2018 18:08:48 +0000

Hi I'd already tried that and it didn't make any difference. I also need to be able to continue to use AMP for mobile site efficiency

RE: mobile version not loading

Robert — Thu, 10 May 2018 09:22:15 +0000

@fabrication,

Please disable the AMP plugin for forum page or deactivate it when you testing on mobile. Also test it using a private session in mobile browser.

RE: mobile version not loading

fabrication — Wed, 09 May 2018 18:42:47 +0000

Hi it's here https://www.fabric-ation.co.uk/community/?wpforo=signup I've cleared my phone cache and it's not working on a colleagues either

RE: mobile version not loading

Sofy — Tue, 08 May 2018 12:29:10 +0000

Hi fabrication,

If wpForo is installed in your server and is working for one devise it will work for another devise as well. It seems the phone cashe is reson of this issue.

We need to test it. If it possible, please leave your forum URL here or send it to supportgvectors.com.

mobile version not loading

fabrication — Mon, 07 May 2018 18:58:10 +0000

Hi I'm trying to set up a very private forum, so have read and followed advice re a link to send to members etc. here https://wpforo.com/community/how-to-and-troubleshooting-2/hide-registration-link-make-secure/#post-12035

This works on computer so people can register, but fails to load on a mobile and either times out or says link not recognised

I've cleared out and then disabled cache plugins but still nothing any ideas ? thanks