I don't see what do you mean, saying old and new URL. I've already explained the issue and did some suggestions. You should either contact the membership plugin support or change the forum base URL to something that is not protected by membership plugin. For example, change the Base URL to /forum/ . The option is located in Dashboard > Forums > Settings > General Tab. Then delete all caches. Once it's changed, all your forum URLs will be changed automatically. We'll only need to change the Forum menu URL.

Re updating the forum base URL, it would be greatly appreciated if you can you kindly suggest a way to redirect the old base URL to the new one? Thank you!

You've done some conflicting things.

1. I think you've set the forum base URL /members/.

https://wpforo.com/wp-content/uploads/2021/08/2021-08-22_12-20-04.png

If so, this is a big problem. The /members/ path might be used by other plugins. wpForo has its own /members/ path for wpForo members. I don't recommend you use the /members/ path as a base URL for forum in Forums > Settings > General Tab. The base URL should be /forum/, /community/ or something like that. Make sure you don't have other pages with the same base URL.

2. The forum page is closed for non-logged-in users. Try to click your forum URL as guest (make sure you're not logged in): https://www.learnpdronline.com/members/ You'll see that you're redirected to login page. This is your membership plugin input. The same thing goes on with any other forum pages. Make sure your forum is public accessible, otherwise all email URLs will be redirected to a login page.

3. The main problem maker is the Membership plugin. When you try to access any page under the /members/ path, it stops you, even if you're logged in. Something is wrong with this mambership plugin, it doesn't recognize sub-paths of the root protected page. Topic URLs are sub-paths of the main /members/ path like this:

https:// yourdomain.com / members/ blanding/ blanding-part-1/

So the membership plugin stop direct access to sub-paths. In other words. You should try to exclude forum from your membership plugin affection by changing the base path or by making forum public. Otherwise you'll have to contact the membership plugin developers and ask them to help you make their plugin compatible with wpForo.

So you found out how to solve the redirect issue?

There is an issue specifically in the new topic I created a while ago "Wheel Arch Lip Repair" under Training>Wings:

https://streamable.com/xjygfv

I sent your access to our dev site via email: info@gvectors.com 🙂 

with the subject line "HELP - New Topic & New Reply Email - Link Redirection Issue Pt2"

Please let me know if there is anything you can suggest to help permanently resolve this issue?

Thank you so much!

Here's a new issue with the URLs: https://streamable.com/b64hi6

Is it OK if I replicate our production site to our dev site and you can work on another test there?

We can't see the URL's in the video.

Give us an opportunity that we could test your website.

Are you using CDN, cloud servers like Cloudflare etc.

Here is the redirect issue we have encountered lately.

https://streamable.com/6zr8ij

RE the video above

I cleared the site and the plugin cache but the redirect is still incorrect. The redirect issue was resolved when I cleared my 'browser cache'.

The solution we gave you worked on the website, where you gave us admin credentials, I guess you have done something wrong or there is difference between the real website and the other one, if you want, you can give us access to the real website to find out why our solution is not working.