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wpForo 1.x.x [Solved] Admin Email Notification for New User Registration not being recieved

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Nemo
Posts: 11
 Nemo
Topic starter
(@nemo)
Active Member
Joined: 6 years ago

Hello, My admins on my website are not receiving email notifications when new users register. I went into the settings Forums>Settings>Emails>Forum Admins email addresses: *Admins Emails separated by comma's* 

 

I did add their emails separated by comma's and they still are not getting emails however the website admin email is receiving them, any reason why this might be happening?

4 Replies
thedrawingboard
Posts: 53
(@thedrawingboard)
Trusted Member
Joined: 4 years ago

This is happening to me right now as well.

I don't have an answer - came here looking for one.

Hope this is resolved soon.

Sofy
Posts: 4057
 Sofy
Admin
(@sofy)
Support Team
Joined: 5 years ago

Hi Nemo, thedrawingboard,

This option is designed to get a notification when a new Topic or Reply is created, but not when a new user is registering. 

Please note: User registration is being processed through the default WordPress registration system and it is handled by Wordpress, not the wpForo side. 

1 Reply
Nemo
 Nemo
(@nemo)
Joined: 6 years ago

Active Member
Posts: 11

Slightly misleading here then, Id assume that all admins get a email notification here

CrisW
Posts: 281
(@crisw)
Reputable Member
Joined: 4 years ago

Hi Nemo, 

I just tested my own wpForo Installation (because I always receive a "New User Registration" email notification). I just registered a test user once again just to double check.  

I agree with Sofy, that "User registration is being processed through the default WordPress registration system and it is handled by Wordpress, not the wpForo side."

And to add further to that .. 🙂 

Because the "from email address" for new registration comes from "wordpress @ YOUR WEBSITE . COM "(without spaces) 

On the other hand, the "from email address" for FORUM topics and posts and replies, come from  "YOUR FORUM NAME - Forum < YourForumAdminEmail @ YOUR WEBSITE . COM  > "

I will share my settings below, and then maybe you can also double check it with yours, and then you can test it too.  (And let me know if it works for you too! 🙂 )

On the "WP Dashboard"

  1. Go to "Settings"
  2. "General" 
  3. Under "Membership", I unchecked "Anyone can register" box.

Then on  "wpForo"

  1. Go to "Forum Dashboard"
  2. Select "Features" tab
  3. "Enable User Registration" - set to YES
    (This option is not synced with WordPress "Anyone can register" option in Dashboard > Settings > General admin page. If this option is enabled new users will always be able to register.)
  4. "Enable User Registration email confirmation"  - set to YES
  5. "Replace Registration Page URL to Forum Registration Page URL" -   set to YES

I think the #5 step of setting the "Replace Registration Page URL to Forum Registration Page URL" -   set to YES would help trigger the email notification for new Registered Users, since they are registering using the Forum Registration page and NOT the WP Registration page.  

I hope this helps.  Good luck and God bless you!  🙂 

     

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