Password reset not working - How-to and Troubleshooting - wpForo 2.0

RE: Password reset not working

Alvina — Mon, 01 Jun 2020 18:03:00 +0000

@ansen,

I apologize for the late response.

Please send the admin login details to infogvectors.com email address. I'll ask the developers to check it for you.

RE: Password reset not working

Ansen — Mon, 01 Jun 2020 16:42:04 +0000

@Alvina @Robert I have updated to the newest version but I'm still getting a invalid key when trying to register a new user.

RE: Password reset not working

Ansen — Wed, 27 May 2020 19:18:31 +0000

@yuyurac I have done that but still getting the invalid key error. The https://www.vinow.com/wwwtalk/?foro=resetpassword url does not work when registering but if I reset the Password using https://www.vinow.com/wwwtalk/?foro=lostpassword it works.

RE: Password reset not working

yuyurac — Wed, 27 May 2020 18:09:01 +0000

Are you try to do it in another explorer? delete cookies?

I had the same issus and I fixex like this

RE: Password reset not working

Ansen — Wed, 27 May 2020 16:46:22 +0000

@Alvina I'm still having a problem with a invalid key when registering. Any idea what is causing this?

Thank you

RE: Password reset not working

Ansen — Sat, 23 May 2020 18:44:03 +0000

I have stopped using the Oceanwp Pop Plugin and I am still not able to login after a new registration takes place. I'm getting a invalid key error message in the top right. Here is the process I follow.

1. New registration here: https://www.vinow.com/wwwtalk/?foro=signup

2. I receive the email confirmation in gmail with the link. I see values for both rp_key and rp_login.

3. Clicking on the link brings be to the following url: https://www.vinow.com/wwwtalk/?foro=resetpassword including both rp_key and rp_login values.

4. I input a new password into the fields and submit. I then get the invalid key error and I am unable to login.

If I now go to https://www.vinow.com/wwwtalk/?foro=lostpassword it send me a new email and this allows me to set a new password and it works.

Thank you

RE: Password reset not working

Alvina — Sat, 23 May 2020 10:50:28 +0000

@ansen,

Please navigate to the Dashboard > Forums > Settings > Emails admin page, find the "Reset Password Emails" section and make sure the shortcode is there. See the screenshot below:
Also please leave the example URL to allow us to check it.

reset-password.png

RE: Password reset not working

Ansen — Sat, 23 May 2020 03:25:25 +0000

Disregard, I was trying to use OceanWP Popup plugin and it does not work with WPforo.

RE: Password reset not working

Ansen — Fri, 22 May 2020 19:33:34 +0000

I have disable all the other plugins but I'm still not getting a value for in the emails.

Password reset not working

Ansen — Thu, 21 May 2020 18:58:40 +0000

When I click on password reset I get a email but the is empty. The shows the url but the variable rp_login= is also empty.

I'm using Version 1.7.4

Thank you