Q&A Layout - Answer Count Not Updating when Replying to Posts - How-to and Troubleshooting - wpForo 2.0 https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/ Discussion Board en-US Mon, 08 Jun 2026 14:22:48 +0000 wpForo 60 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14785 Wed, 14 Mar 2018 10:55:40 +0000 Could you please explain the reason why have you done this? You should install wpForo and use it without any copy/paste. This just an instruction for people who want to change something in template files. have you made any changes?

 

The copy of my last post:

You should not have a copy of wpForo template files in WordPress theme folder. If you don't have any customization in these files, please remove those. wpForo uses the files located in its own folder. It starts using the copied files if it finds those in WP theme folder.

The copy you're talking about is only for template file customization. If you customized some file and copied to the WP theme folder you should follow to wpForo release changelogs and notes. Not all version updates require to update the customized files.

 

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14785 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14783 Wed, 14 Mar 2018 10:49:04 +0000 Hi Robert, thank you for getting back to me. On the Forum/Themes page, the following text is displayed: 

wpForo theme files contain the markup and template structure for frontend of your forum. Theme files can be found within the /wpforo/wpf-themes/ directory, in current active theme folder, for example /classic/. You can edit these files in an upgrade-safe way using overrides. For example, copy the certain or all files of /classic/ folder into a folder within your current active WordPress theme named /wpforo/, keeping the same file structure.

Example: To override the "Topic List" template file of the Extended (#1) forum layout, copy according file: plugins/wpforo/wpf-themes/classic/layouts/1/topic.php to themes/yourtheme/wpforo/layouts/1/topic.php

The copied file will now automatically override the wpForo default theme file. All changes in this file will not be lost on forum update.

Do not edit these files within the core plugin itself as they are overwritten during the upgrade process and any customizations will be lost.
 
This is what I have done. Is this not the correct procedure?
 
I have deleted all caches, this hasn't made any difference.  The forum is currently private. Can I PM you the access details?
 
Thanks
David
]]> How-to and Troubleshooting - wpForo 2.0 David Fairhurst https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14783 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14780 Wed, 14 Mar 2018 10:36:03 +0000
Posted by: David Fairhurst

Hi, I'm having this same issue. In the dashboard it says using the 'Classic' theme. I followed the instructions to copy over the QA style files on the admin.php?page=wpforo-themes page. The 'Answers' count does not increase on the forum pages. Could you help?

 

Hi @david-fairhurst,

Please don't copy any fie from the URL you left. i don't know what is this but it doesn't have any relation to this issue. Just navigate to Dashboard > Forums > Dashboard admin page and click on Delete all caches button. Also please leave your forum URL to allow us check it.

BTW: Please don't duplicate topics on gVectors Support Forum. gVectors Forum is only for paid addon support.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14780 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14745 Mon, 12 Mar 2018 11:59:11 +0000 Hi, I'm having this same issue. In the dashboard it says using the 'Classic' theme. I followed the instructions to copy over the QA style files on the admin.php?page=wpforo-themes page. The 'Answers' count does not increase on the forum pages. Could you help?

Thanks

David

]]> How-to and Troubleshooting - wpForo 2.0 David Fairhurst https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-14745 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10790 Fri, 11 Aug 2017 21:49:24 +0000 Ok, we found something strange. Your forums are set Extended Layout in Dashboard > Forums > Forums admin page but the view is Q&A layout. Have you made any change in wpForo template file? Have you hanged the layout folders or so? This is the reason why it doesn't work. We just set all forum layouts Q&A in dashboard and works fine now.

Also, please note, the vote is only counted for the first post, it seems you're voting answers and waiting for stat change. For example I've just voted for "How can you evict a tenant in Washington?" topic and it works fine.

So all new topics will work fine. The old topics have been created and posted as an Extended Layout and there is no stat data.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10790 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10769 Wed, 09 Aug 2017 22:07:43 +0000 Just checking in to see if there's any update regarding our email with our site credentials sent on July 30?

]]> How-to and Troubleshooting - wpForo 2.0 T Tester https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10769 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10539 Sun, 30 Jul 2017 06:08:03 +0000 There is no issue with wpForo core, this maybe installation issue, something wrong with database tables or so. Please send admin login details to supportgvectors.com email address. We'll check this.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/3/#post-10539 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10512 Thu, 27 Jul 2017 17:51:06 +0000 No JS errors.

I disabled all plugins and the problem still persists.

To recap: the post count works - its the votes and answer counts that do not work. This leads me to believe it's a coding issue for the Q&A layout. You will see the NEWER posts with answers are not counted in statistics.

Here is the site: americanlandlord . com / community

Thank you.

 

]]> How-to and Troubleshooting - wpForo 2.0 T Tester https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10512 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10505 Thu, 27 Jul 2017 16:27:32 +0000 Do you have JS errors on front-end? Have you tried to disable all plugins and test it again?

Please lave forum URL to allow us debug it.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10505 RE: Q&A Layout - Answer Count Not Updating when Replying to Posts https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10485 Tue, 25 Jul 2017 15:20:58 +0000 Hi, I've turned everything back on except for the html cache.

I don't have any cache plugins.

These are the only plugins I have installed:

AddToAny Share Buttons

Better Search

Caldera Forms

Eazy Login Logo

Meta Slider

Page Builder by SiteOrigin

SI Captcha Anti-Spam

SiteOrigin CSS

SiteOrigin Widgets Bundle

Ultimate Member

WP Email Users

WP-Mail-SMTP

Yoast SEO

 

 

 

]]> How-to and Troubleshooting - wpForo 2.0 T Tester https://wpforo.com/community/how-to-and-troubleshooting-2/qa-layout-answer-count-not-updating-when-replying-to-posts/paged/2/#post-10485