Red Alert indicator on forums dashboard question. - How-to and Troubleshooting

RE: Red Alert indicator on forums dashboard question.

Robert — Sun, 24 Jun 2018 07:31:31 +0000

Please make sure the "Ban user when spam is suspected" option is turned off in Dashboard > Forums > Tools admin page.

RE: Red Alert indicator on forums dashboard question.

NSH — Tue, 19 Jun 2018 09:00:21 +0000

Thank you for your explanation.

It's strange though because I don't remember banning that particular user that I have just identified in the members tab.

I have unbanned them and the marker has now gone.

Thanks again

RE: Red Alert indicator on forums dashboard question.

Sofy — Mon, 18 Jun 2018 14:44:26 +0000

Hi studio500,

This indicator shows that there is a banned user (this is a banned users indicator). We've already removed it from Members menu and are preparing to remove this indicator from Forums menu in next version release. Please wait for the next update.

Red Alert indicator on forums dashboard question.

NSH — Sun, 17 Jun 2018 17:09:57 +0000

Hi, I'm not sure if I'm missing something here but on my backend, I had a moderation alert 1 indicator and a red 1 indicator also displaying on the left dashboard forum tab.

I moderated the message and the relevant indicator as expected went but I still have an alert showing beside the forum tab but I cannot see anything that requires checking.

Please see attached image re the alert.

Could someone please tell me why this alert may still be showing please?

alert.JPG