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wpForo 1.x.x [Solved] Reply to post - Text Editor

11 Posts
3 Users
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Posts: 15
Topic starter
(@sreek)
Active Member
Joined: 4 years ago

Hello community/team,

The visual editor just shows this(image attached) while trying to use the reply feature.

Any idea how this can be fixed? It appears it just got stuck. Any settings that need to be taken care of? 

Thanks.

10 Replies
Sofy
Posts: 4308
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @sreek,

Please follow this support topic:

https://wpforo.com/community/general-forums-bug-reports/add-topic-and-reply-box-loading/#post-39031

1 Reply
(@sreek)
Joined: 4 years ago

Active Member
Posts: 15

Hi @sofy,

Thank you very much for the prompt help. 

Would make the changes as per the topic and update you. 

thanks

Posts: 15
Topic starter
(@sreek)
Active Member
Joined: 4 years ago

Hi @Sofy,

I checked and the footer.php has the code

<?php wp_footer(); ?>

 suggested in the topic.

7 Replies
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@sreek,

Then this is a JS error. First please delete all caches and purge CDN if you have. If the problem exists please disable other plugins and check it again.

(@sreek)
Joined: 4 years ago

Active Member
Posts: 15

@robert 

Can you please let me know if the js should be on the forum page footer or the entire theme footer?

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@sreek,

It forum page is enough if you don't use forum widget site-wide.

Please leave your forum URL so we could debug your JS errors.

(@sreek)
Joined: 4 years ago

Active Member
Posts: 15

@robert

Here please : telecomtalk.info/community registration is open as well.

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@sreek,

This is probably LiteSpeed Cache issue. You should exclude forum home page from LiteSpeed Cache. I see it's enabled for forum page. Please read this instruction: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

(@sreek)
Joined: 4 years ago

Active Member
Posts: 15

Sure @robert. Would do that now and update you the results. 

(@sreek)
Joined: 4 years ago

Active Member
Posts: 15

@robert the issue has been fixed! after the cache thing. Thank you very much all through your support.