Round Avatars instead of Oblong? - How-to and Troubleshooting - wpForo 2.0 https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/ Discussion Board en-US Wed, 13 May 2026 06:17:45 +0000 wpForo 60 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/3/#post-13017 Tue, 26 Dec 2017 17:23:53 +0000 Thanks, Robert.  It sounds like if you can get the avatar issue fixed that would also solve the issue of large avatar PNG file sizes.  The fix would only allow small file sizes for avatars no matter what type they are.

]]> How-to and Troubleshooting - wpForo 2.0 Glowball https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/3/#post-13017 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/3/#post-13013 Tue, 26 Dec 2017 17:02:26 +0000 I'll ask our team to check the avatar name uppercase issue again.

I'm sorry but the PNG extension will not be disabled.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/3/#post-13013 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-13001 Sat, 23 Dec 2017 08:30:58 +0000 @Robert , the avatar uppercase filename bug remains present in 1.4.3. Can you please submit a bug fix request for this?

An admin panel option to disable PNG avatars would also be welcome since PNG files can be large and therefore slow forum responsiveness when using the Online Users, Latest Topics/Replies widgets with avatars enabled.

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-13001 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10708 Sun, 06 Aug 2017 05:40:44 +0000 Ok, we'll take a look at this.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10708 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10705 Sat, 05 Aug 2017 20:06:10 +0000 @Glowball, great find there. I confirm/wp-content/uploads/wpforo/avatars has two different avatar filenames:

 

  • .jpg - eg: 8k file
  • .JPG - eg: 1MB file

 

Looking at the wp_wpforo_profiles -> userID, it has the incorrect .JPG file listed against a userID.

The ramnification of this having the Online Members widget takes ages to load when it encounters these 1MB files. Also loading a topic takes longer since it shows .JPG against their post.

@Robert, please submit a fix request: refer to .jpg in the database table wp_wpforo_profiles -> userID.

 

In the meantime, I've applied Glowball's workaround: in /wp-content/uploads/wpforo/avatars

  1. identify *.JPG and *.PNG files with a matching lowercase version
  2. delete matched *.JPG and *.PNG files
  3. rename *.jpg and *.png to be *.JPG and *.PNG

 

This should improve forum responsiveness since will now load 8kb instead of up to 1MB avatar files.

 

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10705 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10704 Sat, 05 Aug 2017 19:07:25 +0000 If I had to guess, I'd say that wpForo is uploading the original image (sometimes with uppercase JPG) and then resizing it with a lowercase jpg.  In UNIX, that's two different files, of course.  Then it's calling the image but it's accidentally getting the original JPG instead of the intended jpg.

To fix my current issues, I simply deleted the JPG images and renamed the jpg to JPG to get it to work.  There must be a line of code somewhere that should be lowercasing the upload (or uppercasing the new thumbnail) to make sure the upload is replaced by the thumbnail.  

The issue is that the utility is allowing the original and thumbnail to both exist when the extension is originally capitalized.  You said it only uses one file, but this is not true when the user has an uppercase file extension.

Can the fix be applied in the next version?

]]> How-to and Troubleshooting - wpForo 2.0 Glowball https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10704 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10691 Sat, 05 Aug 2017 08:54:58 +0000 wpForo only uses one file, it doesn't keep copies. This also happens when a very large image is uploaded for avatars. In this case the image manager functions (cropper and resizer to 150x150) may not be able to work, the limit of memory doesn't allow to do the job.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/paged/2/#post-10691 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10672 Thu, 03 Aug 2017 22:28:13 +0000 Here you are, the user at the top uploaded a rectangular image.  I haven't looked in the /wp-content/uploads/wpforo/avatars directory since people started uploading their own images, but here is something curious.  I have these two images for many users:

username_123.JPG
username_123.jpg

The usernames and IDs are fake here, but I see .JPG images that are larger than .jpg images.  I'm assuming that wpForo is using the .jpg images, and the .JPG images are the original uploads.  For that test user: 

testuser_1234.JPG, 956x763, 177KB
testuser_1234.jpg, 150x150, 6KB

Could this be the issue?  Are you making square images but then when JPG gets changed to jpg the originals are being used instead?  If so, could lowercasing the uploaded file name before processing take care of this issue?

FYI, the forum is calling the JPG images, so it's using the originals (and some of them are pretty big).  I don't think this was what you intended.

oblong.PNG
]]> How-to and Troubleshooting - wpForo 2.0 Glowball https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10672 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10645 Thu, 03 Aug 2017 13:31:02 +0000 Please leave some screenshot and use avatars with minimum 150px for width and height.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10645 RE: Round Avatars instead of Oblong? https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10601 Tue, 01 Aug 2017 13:15:56 +0000 I will need to give an account to you as the forum is behind authentication.  What email address would you like to use?

The issue is a very common one.  If an image is uploaded that is rectangular, you have to do some more manipulation to make it square first before making it a circle.  Otherwise, it's oblong.  I know I'm not the first one to see this, so I thought I'd reach out to your team before messing with it.

]]> How-to and Troubleshooting - wpForo 2.0 Glowball https://wpforo.com/community/how-to-and-troubleshooting-2/round-avatars-instead-of-oblong/#post-10601