Topic View Count Not Updating (Showing Unrealistic Count) - How-to and Troubleshooting - wpForo 2.0 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/ Discussion Board en-US Sun, 10 May 2026 05:41:41 +0000 wpForo 60 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25195 Thu, 21 Mar 2019 05:31:07 +0000 @Robert, the cookies option is improving the view count of my problem topic. Thank you :)

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25195 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25175 Wed, 20 Mar 2019 12:32:11 +0000
Posted by: nando4

@Robert, all checks out apart from"Make sure wpForo Cookies are enabled in Dashboard > Forums > Tools > Privacy & Rules admin page." This was disabled.

 

Will see if this improves the view count againstthe problem topic being observed for this view count issue.

I had that cookies options disabled also (for some reason) and i because of that cookies didn't work right.

Maybe this is disabled by default ?

]]> How-to and Troubleshooting - wpForo 2.0 Anonymous20 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25175 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25170 Wed, 20 Mar 2019 11:39:49 +0000 @Robert, all checks out apart from"Make sure wpForo Cookies are enabled in Dashboard > Forums > Tools > Privacy & Rules admin page." This was disabled.

 

Will see if this improves the view count againstthe problem topic being observed for this view count issue.

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25170 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25158 Wed, 20 Mar 2019 08:55:24 +0000 Views are not changed live-time, so you cannot monitor it, you can't check it if you don't know the working logic. You'll always think it doesn't work, but it works fine for sure.

1. The view counting is being done fr all, but the count is not updated live-time because of cache, the count will be updated once new reply is added or forum cache is reset. Saying cache, I mean wpForo cache, it's can be deleted in Dashboard > Forums > Dashboard admin page. If you have cache plugins those should be deleted too.

2. Also the same visitor is logged only one time, it doesn't matter how many times he/she visits the topic page.

3. Make sure wpForo Cookies are enabled in Dashboard > Forums > Tools > Privacy & Rules admin page.

4. Make sure these options are enabled in Dashboard > Forums > Settings > Features admin page:

  • Log Viewed Forums and Topics
  • Track Forum and Topic Current Viewers

 

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25158 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25149 Wed, 20 Mar 2019 03:02:01 +0000 @Robert, further to my previous point, I see frequent "1/2/3/4/5" viewing the topic in question, clicking the topic showing they are not registered users as none are listed. Yet, the topic total view count is not changing.

There appears to be something wrong with the counting of total guest views.

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/3/#post-25149 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-25121 Tue, 19 Mar 2019 13:43:58 +0000 @Robert, both those settings are enabled. I'm using Google Analytics and notice for one topic it's getting 700 distinct views over a day. Wpforo has recorded 2100 views over 6 months. It's incorrect by a large margin.

I do have LS cache running. Would that affect wpforo's view count?

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-25121 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-25022 Mon, 18 Mar 2019 09:56:14 +0000
Posted by: nando4

@Robert, have you guys had a chance to count guest views of a topic? My testing showing guest views are still not being counted.

It's being counted for sure. It was added very long time ago. You should make sure these options are enabled in Forums > Settings > Features admin pag:

  • Log Viewed Forums and Topics
  • Track Forum and Topic Current Viewers

Test with other (not used) browsers and devices.

 

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-25022 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-24990 Mon, 18 Mar 2019 04:11:54 +0000 @Robert, have you guys had a chance to count guest views of a topic? My testing showing guest views are still not being counted.

]]> How-to and Troubleshooting - wpForo 2.0 nando4 https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-24990 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-11850 Mon, 23 Oct 2017 13:49:13 +0000 You should turn off all wpForo caches and test with new browsers, each time with new browser (which has never opened the topic page)

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-11850 RE: Topic View Count Not Updating (Showing Unrealistic Count) https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-11849 Mon, 23 Oct 2017 13:47:45 +0000 1. Please note, the topic view count doesn't change live-time. wpForo doesn't delete cache on for each page-view. Saying cache, I mean wpForo cache, it's can be deleted in Dashboard > Forums > Dashboard admin page. It's better to turn off wpForo cache if you want  to check it. Please turn off all cache types in Dashboard > Forums > Settings > Features admin page:

  • Memory cache
  • Object Cache
  • HTML Cache

 

2. Also the same visitor is logged only one time, it doesn't matter how many times he/she visits the topic page.

So I think your test is not correct becomes of these two aspects.

]]> How-to and Troubleshooting - wpForo 2.0 Robert https://wpforo.com/community/how-to-and-troubleshooting-2/topic-view-count-not-updating-showing-unrealistic-count/paged/2/#post-11849