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wpForo 1.x.x [Solved] User Uploaded Images Showing Blank Spaces After Update

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NSH
Posts: 96
 NSH
Topic starter
(@studio500)
Estimable Member
Joined: 7 years ago

Hello, since the upgrade and after also updating my forum addons advanced attachments, embeds and cross posting, all of my previously uploaded user images etc have now disappeared leaving behind only a small white empty box.

I have cleared my caches and updated all forum stats etc but no change.

Any assistance would be great as I am unsure if it is a Wpforo issue or gvectors addon issues

The image below is a screen grab from explorer.

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4 Replies
NSH
Posts: 96
 NSH
Topic starter
(@studio500)
Estimable Member
Joined: 7 years ago

This second image is from chrome including a partial chrome elements inspection capture.

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4237

@studio500,

Please leave the example URL to allow us to check it. 

 

NSH
Posts: 96
 NSH
Topic starter
(@studio500)
Estimable Member
Joined: 7 years ago

Hi Sofy, the example url was shown in the screenshots but I think I have just resolved the cause. 

It was related to the advanced attachment addon and is a known issue following recent update.

The problem should be resolved by deactivating and reactivating the advanced attachment add on.

I have posted forum link below just in case anyone else has similar problem.

https://gvectors.com/forum/wpforo-advanced-attachments/problems-after-todays-update/#post-20132

Many thanks

 

1 Reply
VereK
(@verek)
Joined: 6 years ago

Honorable Member
Posts: 495

@studio500

Deactivate the add-on. Clear caches in the Forum Dashboard. Reactivate the add-on