Usergroups not syncing correctly? - How-to and Troubleshooting

RE: Usergroups not syncing correctly?

Martin — Sun, 03 May 2020 10:55:19 +0000

@tjonas331,

We don't have answer on this question because this is not wpForo core issue. This is a result of incorrect migration configuration. The original Guest usergroup is located under the "Gäste" duplicated usergroup.

If you look at the numbers attentive, you'll see that all your 1694 users are "71G Mitglied" in the second screenshot. So, there are 0 users in "Gäste". You should go to Dashboard > Forums > Dashboard admin page, click on the button, then go back to Forums > usergoup admin page and click on button again.

RE: Usergroups not syncing correctly?

tjonas331 — Sat, 02 May 2020 16:36:51 +0000

Here is the second picture, because I was unable to attach both of them.

pic2.png

Usergroups not syncing correctly?

tjonas331 — Sat, 02 May 2020 16:36:24 +0000

Could you please explain me, why I have in the category "Gäste" 13 users 1 (pic1)

but in the category "Gäste" in the second table 0 users (pic2, I will add this later)

pic1.png