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[Closed] Rich Text Editor

4 Posts
2 Users
0 Reactions
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Posts: 8
Topic starter
(@marish)
Active Member
Joined: 2 years ago

Hiya,

I can't seem to enable the rich text editor. I have tried searching old posts but we do not have the Autoptimize plugin. Please see attached.

3 Replies
Robert
Posts: 10587
Admin
(@robert)
Support Team
Joined: 9 years ago

@marish,

First please go to Dashboard > Users > Your Profile admin page and make sure the "Disable visual editor..." option is not checked. This option should be unchecked.

Then delete all caches. If you have a CDN, please purge it as well.

Then navigate to wpForo > Overview admin page and click the [Delete all caches] button.

1 Reply
(@marish)
Joined: 2 years ago

Active Member
Posts: 8

@robert Definitely not checked, and did delete all caches 🙁

Robert
Posts: 10587
Admin
(@robert)
Support Team
Joined: 9 years ago

Ok, then this is a theme issue, it seems the theme stops loading wpForo CSS and JS files. We'll check deeper and update soon.