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So I’ve got a membership site using MemberPress, along with its user role manager. When someone registers for the site, they’re given a ‘Subscriber’ primary role. Once they purchase a membership, their primary role gets changed to ‘Member’. I assumed wpForo would notice this and update their Usergroup accordingly. Unfortunately, this is not happening. I have to keep hitting the Synchronize button on the Usergroup page to get new memberships recognized. Is this expected? Is there a way to automate the Synchronize process? Here’s before/after screenshots after 3 new memberships came in and I hit Synchronize: