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Users being unchecked from their subscriptions

How-to and Troubleshooting

Last Post by Sofy 1 year ago

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Posts: 3

bradhogan

Topic starter

Jun 06, 2024 5:11 pm

(@bradhogan)

Active Member

Joined: 2 years ago

Has anyone noticed issues where users are randomly removed (unchecked) from the topics they are subscribed to? We are seeing this issue at random and doesn't seem to have any consistent reason (plugin updates, wp update etc.) that we can nail down as the culprit. When it happens, we go in and manually re-check the users subscriptions but then days later they all become unchecked again..

1 Reply

Posts: 5483

Sofy

Admin

Jun 07, 2024 9:20 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

wpForo doesn't have functions that automatically remove a user's subscription. Subscriptions can only be removed by the user, admins, or moderators (with permission to remove other users' subscriptions).

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.