good afternoon. im pulling my hair out and kicking myself hoping its just a simple fix im over looking.
i have the page on forums (link below) it says theres 24 forums there, users etc but doesnt actually display the forum etc. everythings blank apart from forum information.
it is a child theme. i have disabled all code snippets, and all plugins minus wpfor but that hasnt changed anything.
is it doomed 😀 😪
many thanks
Hi @m-h,
Please check the following:
1. Make sure the forums you have are not categories only (blue panels). The Blue panels in wpForo > Forums admin page will not be displayed until they have some grey panels under them nested. I mean categories (blue panels) are just placeholders, they should have forums to be displayed. The documentation: https://wpforo.com/docs/wpforo-v3/categories-and-forums/categories-and-forums/#forums-and-subforums
2. Edit each forum and make sure the Guest usergroup is attached to "Read only" forum access. Then go to wpForo > Accesses, edit the Read Only access and make sure Can View Forums permission is enabled.
i have tried looking at the bits you mention but i dont know if im just not seeing it but to me its somthing else.
i have attached screenshots
many thanks
@m-h,
I'm sorry but this is something weird. It seems you have a hard database cache. This is a cache issue for sure. Try to remove all caches. Remove the cache from your hosting service as well if there is a hosting side cache. Remove any plugin cache you have, then remove wpForo cache in Dashboard> wpForo > Overview admin page, find and click the [Delete All Caches] and [Update Forum Statistics] buttons.
If nothing helps, please open a new support ticket here: https://wpforo.com/support/
i have had all cache off, plugings off and code snippets all off... still nothing
i have opened a support ticket