Also, this helped:

Thanks for the help! I contacted my host and verified I had the right credentials, and I did. So I went back and reviewed the Forum > Settings >...

Hi, following up on this... I've been working on the last stated problem for a week now (see last comment from me regarding no password email showing ...

@robert ok thanks, I fixed the plugin issue (deactivated all and reactivated until I found the conflict) so thanks again! My assistant was able to r...