@chris Thank you, that's all I needed to know.

Thank you. I will need to apply the same fix to the live site. Can you provide the SQL? If not, I can give you access to the live site.

I added you as a team member to the application on the server. You should have received an activation link by email. You should be able to access the ...

@chris We don't use PhpMyAdmin. Can you tell me what needs to be changed in the database?

@chris I cannot give you database access. It's not a cPanel server. I executed the SQL that you previously gave me.

@chris I sent it Friday.

@chris I previously provided access. I will send it again.

The SQL works, but it doesn't solve the problem.

Ah, I didn't catch that 'prefix' was just a placeholder, sorry. I ran the SQL but it didn't fix it. I can't have that site down, with plugins deacti...

Thanks, all the privileges should be there. There isn't a 'prefix_options' table in the db so that sql doesn't work. Is that the right name of the tab...

Email sent. Thanks!