As I mentioned in my very first reply, users with more than one role are denied access to the forum. It's not a login or auth issue it's a permissions...

@robert The problem is that now the user cannot access the forum. When they attempt to login, the system says they do not have a valid role.

@robert The customer user group is a default WordPress/WooCommerce role that is granted to anyone who purchases something in WooCommerce.

@robert this is not a complex issue. In fact, it has nothing to with MemberPress not creating the right role. MemberPress creates a role called basic_...

@robert Hi, by "valid member", I'm referring to the user role of basic_member which belongs to the MemberPress usergroup -- Member Press being the plu...

Hi, Thanks for the quick reply. Here's the screenshot you requested. S  Screen-Shot-2021-12-28-at-1.49.34-PM.png

Well... I should have looked a little longer before posting this... mea culpa!  Screen-Shot-2021-07-14-at-12.48.48-PM.png