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We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Closed] 2Checkout payment issue.

2 Posts
2 Users
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640 Views
Posts: 4
Topic starter
(@heiyoo)
Active Member
Joined: 6 years ago

Hi,

I completed the payment of the plug-in through 2Checkout and received a debit message from the bank. But in my account, it is still in a state of pending payment. please help to check. If you have received the payment, please activate the product I purchased in the background (wpForo Advanced Attachments - 3 Sites License ).

Thanks,

Yao

1 Reply
Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @heiyoo,

For some reason your order was not automatically set completed. We just updated it and you should get email notification with the order details. Next time please use gVectors Support forum and your customer account for the paid addons related support. Here we only support the free / core wpForo forum plugin.