[Closed] Not getting notifications for forum replies

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Last Post by CrisW 5 years ago

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Posts: 39

naomibuch

Topic starter

Jun 26, 2019 3:39 pm

(@naomibuch)

Trusted Member

Joined: 5 years ago

Hello again...

I've had notification issue before but I identified the problem that was a caching plugin, that I've since deleted. Now I am doing final testing again and the Ultimate notifications are working well.

I even subscribed to a forum post, and I got a notification on the screen that my subscription would be emailed, I got that email, but I don't get any notification in Buddypress nor email when repliying to Forum posts.

I deactivated all plugins except Buddypress and Wpforo just for testing and still no notifications when replying to a Forum comment in Buddypress or emails.

Thanks,

Naomi

This topic was modified 5 years ago by naomibuch

2 Replies

Posts: 1602

Anonymous20

Jun 26, 2019 5:15 pm

(@anonymous20)

Noble Member

Joined: 8 years ago

We have talked about it and somehow you didn't follow any suggestions and now you post again about the very same issue ?

https://wpforo.com/community/general-discussions/no-longer-getting-any-notifications/

Posts: 281

CrisW

Jun 29, 2019 5:17 pm

(@crisw)

Reputable Member

Joined: 6 years ago

https://wpforo.com/community/general-discussions/no-longer-getting-any-notifications/#post-27498

Hello...

I have enabled debug mode but cannot find out how to see the errors on my browser, can you assist me with instructions?

Thanks

Hi @naomibuch, here's how to Debug and see the errors in your browser:

Go to: Forum Dashboard
Tools
Click the Debug tab
On the Debug Information Row
Click [ Errors & Issues ]
There you will see "Issues and Recommendations" and Error Logs
So you can know which or what exactly is causing the issues you're having.
Once you've identified the exact issue that's causing the errors ..
Go back to your Forum Dashboard
Under Forum Maintenance
Click Delete All Caches
Press Control F5 twice on your frontend and test it again.

Also it helps to test it on an Incognito Window or in another browser, especially if you are also testing on a Mobile Device (since Mobile devices have hard caches).

Hope this helps. Good luck and God bless you! 🙂

I'm just a member here who used to be a newbie.

The case: When I actually put my keyboard where my forum is, and became #172. Can you imagine if you had to build this forum yourself? How kind and patient will you be? The best way to say thank you is say it, write it, and then head on over at Wordpress plugin page and rate wpForo 5 stars - by clicking here.