[Solved] Captcha settings are erased when adding a new board

Bug Reports

Last Post by Lucky 1 month ago

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Posts: 13

Lucky

Topic starter

Dec 13, 2025 1:30 am

(@lucky)

Eminent Member

Joined: 8 months ago

Hello,

I just wanted to let you know that every time I add a new board, my Captcha key and secret get erased.

Thanks.

3 Replies

Posts: 5687

Sofy

Admin

Dec 13, 2025 9:50 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

We'll check and get back to you ASAP.

In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 5687

Sofy

Admin

Dec 22, 2025 10:37 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

We couldn’t find such an issue on our test websites.

In general, this is a global setting, not board-specific, so you shouldn’t face this issue.

Could you please record a video so we can better understand the steps you’re taking?

In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 13

Lucky

Topic starter

Dec 24, 2025 5:39 pm

(@lucky)

Eminent Member

Joined: 8 months ago

Hi Sofy,

It is too late now to record a video or remember what exactly I did.

When I created the new boards, I did not do it via the "automatic new board" function, I first created the page with the "predicted" short code that will be created by the system, and then I created the board. So it is possible that this order of setting up impacted the Captch settings.

I appreciate your reply and all the best.
Lucky.