Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Closed] Sub-forums and topics are not visible for a new registered user

4 Posts
2 Users
0 Reactions
2,031 Views
Posts: 21
 Vels
Topic starter
(@vels)
Eminent Member
Joined: 3 years ago

Hello, we have a problem, a user is registered on the forum, the user logs into the account and there are no topics and subforums visible, he only sees his profile and cannot go anywhere. Please help, the forum is waiting

3 Replies
Chris
Posts: 3611
(@chris)
Famed Member
Joined: 4 years ago

Hi @vels,

please activate wpForoSupport user, need to check in your website.

Posts: 21
 Vels
Topic starter
(@vels)
Eminent Member
Joined: 3 years ago

In the user settings, I click registered and writes the user settings updated, but the checkmarks on registered have disappeared and because of this the user is not activated, why does it disappear?

Chris
Posts: 3611
(@chris)
Famed Member
Joined: 4 years ago

@vels,

Navigate to wpForo > Members > Inactive, find the user and press Activate Button