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[Closed] Sub-forums and topics are not visible for a new registered user

4 Posts
2 Users
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Posts: 21
 Vels
Topic starter
(@vels)
Eminent Member
Joined: 2 years ago

Hello, we have a problem, a user is registered on the forum, the user logs into the account and there are no topics and subforums visible, he only sees his profile and cannot go anywhere. Please help, the forum is waiting

3 Replies
Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

Hi @vels,

please activate wpForoSupport user, need to check in your website.

Posts: 21
 Vels
Topic starter
(@vels)
Eminent Member
Joined: 2 years ago

In the user settings, I click registered and writes the user settings updated, but the checkmarks on registered have disappeared and because of this the user is not activated, why does it disappear?

Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

@vels,

Navigate to wpForo > Members > Inactive, find the user and press Activate Button