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wpForo 1.x.x [Solved] Avatar not shown

7 Posts
2 Users
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Posts: 51
Topic starter
(@basatexcellent)
Trusted Member
Joined: 7 years ago

Avatar (picture) not shown for some users. I checked and it is not dependent of role or usergroup. Looks like new users do not see avatar pictures in topics and posts (not even their own). I am using Ultimate Member profiles and have made following modifications (which works fine for other users).

Forum Base URL:  https://excellent-bid.nl/boards

Redirect (302): /boards/profile/* => /user/$1

(Ultimate Member profile page is /user)

@Support Team: if you need URL, please provide safe way to send you a temp login URL.

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6 Replies
Posts: 51
Topic starter
(@basatexcellent)
Trusted Member
Joined: 7 years ago

Additional info: see attached screenshot

Sofy
Posts: 4229
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @basatexcellent.

Please send login details to info[at]gvectors.com email address to allow us to check it. 

Posts: 51
Topic starter
(@basatexcellent)
Trusted Member
Joined: 7 years ago

Update: I changed the Forum and the Category to read-only access for non logged in users and to my suprise not logged in users do see the avatars. Check here:  https://excellent-bid.nl/boards/general-board/test-topic/

Some logged in users (fresh users) do NOT see the avatars on the same topic after login

1 Reply
(@basatexcellent)
Joined: 7 years ago

Trusted Member
Posts: 51

Hi @sofy

Were you able to login and see this for yourself? I am very curious if we have found a bug / issue or is it a setup error from my side?

Sofy
Posts: 4229
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @basatexcellent,

Yes, thank you, we've successfully logged in.

Could you please check is the "Can view avatars" permission checked for the current usergroup or not? (Dashboard > Forums > Usergroups admin page)

 

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