Hello,
When a new user register in my forum, a mail in send.
But since 2 days paople receive le mail like that :
<p>Bonjour Nathanaell :)</p><p>Bienvenue dans LifeSchool. Voici tes identifiants :</p><p>Username: Nathanaell</p><p>Pour te créer un mot de passe, clique sur le lien suivant :</p><p>< https://web-lifeschool.fr/community/?foro=resetpassword&rp_key=IWKuA3xw1dFaDILfBU2J&rp_login=Nathanaell ></p><p>À bientôt.</p>
Why this is in this form ? With many <p> ?
Thank you
Hi @never,
Have you edited your email templates recently?
It seems you put the HTML of email templates in the rich editor. Please leave a screenshot of "New User Registration Email for user" email templates in Forums > Settings > Emails admin page:
And, please let me know, do you have any plugin which may affect the user registration process?
Hi, thanks for reply.
No i don't edited, i just "off" then "on" the email to see what happened... :/
I don't think, it worked really well before and i don't installed a new plugin...
But i have many plugins :
- - Version de WordPress : 5.3.2
- - Version de PHP/MySQL : 7.3.16 / 5.5.5
- - Thème utilisé : One Page Express PRO
- - Extensions en place : Akismet Anti-Spam (4.1.4), bbPress (2.6.4), BuddyPress (5.1.2), CoBlocks (1.24.0), Contact Form 7 (5.1.7), Custom Login Page Templates (1.0), Facebook for WooCommerce (1.10.2), Forum_wordpress_fr (4.2), GDPR Cookie Consent (1.8.7), GTranslate (2.8.54), Import and export users and customers (1.15.5.8), Jetpack by WordPress.com (8.4.2), Kadence Blocks - Gutenberg Page Builder Toolkit (1.7.21), Limit Login Attempts Reloaded (2.11.0), MailPoet 3 (New) (3.46.10), MailPoet 3 Premium (New) (3.0.83), Maps Widget for Google Maps (4.17), Mega Addons For WPBakery Page Builder (4.0), One Page Express Companion (1.4.2), Page Builder by SiteOrigin (2.10.15), PickPlugins Product Slider for WooCommerce (1.13.11), Public Post Preview (2.9.0), Really Simple SSL (3.3.1), SiteOrigin Widgets Bundle (1.16.0), Super Socializer (7.12.41), TinyMCE Advanced (5.2.1), Ultimate Addons for Gutenberg (1.14.8), UpdraftPlus - Backup/Restore (1.16.23), WooCommerce (4.0.1), WooCommerce Checkout Manager (5.0.2), WooCommerce PayPal Checkout Gateway (1.6.21), WooCommerce PDF Invoices & Packing Slips (2.4.8), WooCommerce Services (1.23.0), WooCommerce Stripe Gateway (4.3.3), Wordfence Security (7.4.6), WordPress Importer (0.7), Wordpress Special Characters in Usernames (2.0), WPBakery Page Builder (6.0.1), WP Change Default From Email (1.1.2), wpForo (1.7.2), wpForo Private Messages (1.2.4), WP SocialIcon (1.4), WP User Avatar (2.2.5), WP User Frontend (3.2.0), WP User Frontend Pro - business (3.2.0)
Thank you @never,
Again, please go to Forums > Settings > Emails admin page, make sure these three options are enabled and register a new test user one more time:
- Overwrite WordPress New User Registration Email for Admins
- Overwrite WordPress New User Registration Email for Users
- Overwrite WordPress Reset Password Emails
Then disable the three options and register a new test user again. If you still have the same problem, just send admin login details to info[at]gvectors.com email address to allow us debug your problem and fix it.
It's ok, i off the mail validation : like that they don't receive bad mails and it's ok.
Thank you for you help !