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wpForo 1.x.x [Solved] Category not visible to admin

19 Posts
2 Users
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Posts: 533
Topic starter
(@central4allgmail-com)
Prominent Member
Joined: 6 years ago

There is one category with all the subcategories that is not visible to the admin, not even in the administration,

but is visible to the users, how is that possible ?

18 Replies
Sofy
Posts: 4772
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi @central4allgmail-com

Please edit the category and each forum and make sure the “Forum Permissions” section is configured correctly.

More info here: https://wpforo.com/docs/root/categories-and-forums/forum-manager/add-new-forum/#forum-permissions

Posts: 533
Topic starter
(@central4allgmail-com)
Prominent Member
Joined: 6 years ago

Can you please tell me how to do it ?

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

@central4allgmail-com

Just click on the [pencil] icon-button located on the right side of the current category/forum panel in Dashboard > Forums > Forums admin page.

Find the “Forum Permissions” section and make sure the correct Forum access is set to the Admin usergroup. 

Posts: 533
Topic starter
(@central4allgmail-com)
Prominent Member
Joined: 6 years ago
Posted by: @central4allgmail-com

not even in the administration,

I think you didnt read all my first post,

i cant see the category in the administration

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

@central4allgmail-com

We think that the forum actually doesn't exist, probably it's somehow deleted and the users see forum because of the cache.

Please delete the following folder /wp-content/uploads/wpforo/cache/ and check again. If it's still visible for other members send the admin login details to info[at]gvectors.com email address to allow us to check it. 

Posts: 533
Topic starter
(@central4allgmail-com)
Prominent Member
Joined: 6 years ago

Now looks ok

thank you

5 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

@central4allgmail-com

Was it a cache issue? 

(@central4allgmail-com)
Joined: 6 years ago

Prominent Member
Posts: 533
Posted by: @central4allgmail-com

Now looks ok

thank you

My mistake, is not fixed,

is visible only to one category of members

Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

ok @central4allgmail-com,

Then send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you. 

(@central4allgmail-com)
Joined: 6 years ago

Prominent Member
Posts: 533

@sofy

I explained you that admin cant see the category.
How it will help that ?

Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

@central4allgmail-com

You should install the SQL Executioner plugin to allow us to see what's going wrong with the current category. 

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