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[Solved] Custom profile fields not showing for some users

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Posts: 12
Topic starter
(@aimata)
Eminent Member
Joined: 3 months ago

Hello wpForo team,

I am using wpForo + User Custom Fields plugin and I’m experiencing an inconsistent behavior with profile fields.

Some custom fields display correctly for certain users, but not for others who belong to the same user group.

Example:

User Marie-Francecustom fields appear correctly in the profile tab.
User Yorgosno custom fields appear in the profile tab.

Configuration checks:

The fields are enabled
• "Who can view" includes all groups (Moderator, Members, Équipage Pleines Voiles, etc.)
The user belongs to the correct wpForo group (Équipage Pleines Voiles)
The field is editable and visible
The same field configuration works for another user

However, the fields still do not display for this user’s profile.

Interestingly, the value does appear under the avatar in forum posts, which suggests the field value exists but the profile template does not display it.

Could this be related to:

user meta not initialized for older accounts?
a cache issue?
a known issue with the User Custom Fields plugin?

Screenshots attached showing the field configuration and the affected user profile.

Thank you for your help.

Best regards


1 Reply
Sofy
Posts: 5781
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please note all questions related to paid addons should be asked in the gVectors.com forum. Here we only support issues related to the free wpForo plugin.

wpForo User Custom Fields addon's support forum: https://gvectors.com/forum/wpforo-user-custom-fields/