Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I have the default avatar set:
This works on the blog:
But not on the forum:
What am I missing?
Thanks!
@eel,
"The screenshots you've provided do not assist us in understanding the issue. Could you please provide the actual URLs where we can directly view the problem?
Sure thing!
Working default avatar
Broken avatars
Thanks!
@eel,
It appears that during the migration, the old URLs were not properly deleted. Please address the following URLs:
- Original URL: https ://www.elsaelsa.com/wp-content/uploads/wpforo/avatars/dori_8462.jpg
- Incorrect URL: https ://www.elsaelsa.com/updated/wp-content/uploads/wpforo/avatars/dori_8462.jpg
To resolve this, follow these steps:
Use PhpMyAdmin plugin or the same tool in your hosting cPanel, go to the SQL tab and execute the following SQL. Make sure you have a backup of your database. Also, please make sure your table prefix is wp_, if it isn't, change all red marked wp_ prefixes to yours.
UPDATE `wp_wpforo_profiles` SET `avatar` = REPLACE(`avatar`, '/updated/wp-content/', '/wp-content/');
After executing the SQL query, go to the wpForo Dashboard section and Delete User Cache using the according button.
