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[Closed] Don't have access to the settings.

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Robert
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(@robert)
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Joined: 2 months ago

Please send admin login details to support[at]gvectors.com email address, we'll check and find some solution.


Robert
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(@robert)
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Joined: 2 months ago

Problem is fixed.

If you have Jetpack installed you got Keymaster additional role. It affects on wpForo activation and member role scanning process, and you don't become forum admin. We created new admin, logged in and set your user Usergroup as admin for forum, and problem is fixed.


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(@jeanne)
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Hi Robert,

I have the same problem. I am about to go live with a new site that has a wpforo forum and it won't let me access the settings. I tried uninstalling wpforo but it still has the same problem. Can you help me? 

Screen Shot 2017 04 02 at 19.45.43

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(@angrymedalists)
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Thank you very much for the help. 


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(@jeanne)
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Joined: 9 years ago

I should not have provided that attachment. It has email address on it. Could you delete it?

 


Robert
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(@robert)
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Joined: 2 months ago

Ok, I see the issue. You're also keymaster, this is a bbPress User-role and this conflict with wpForo. The only way to fix this is editing data in database table.

1. Open phpMyAdmin database manager through hosting service cPanel.

2. Open your website database and find the prefix_usermeta table.

Click on Search Tab, insert your UserID, it's probably 1 if you're first admin. If you aren't, you can read this article to find your UserID: http://guides.slidervilla.com/2014/04/find-user-id-author-wordpress/

Search Screen:

3. Find the prefix_capabilities row and change the value to:

a:1:{s:13:"administrator";b:1;}

 

 


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