Error: Unable to register you… please contact the site administrator!

How-to and Troubleshooting

Last Post by Sofy 2 months ago

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marcel

Topic starter

Oct 15, 2024 12:04 am

(@marcel)

Active Member

Joined: 3 months ago

Error: Unable to register you… contact the site administrator!

I'm having a problem with registration and password reset. When the user tries, they receive the error message above, but without any further information. What could it be? Where do I start?

1 Reply

Posts: 4900

Sofy

Admin

Oct 15, 2024 12:27 pm

(@sofy)

Support Team

Joined: 7 years ago

Hi,

Please note: user registration and account creation is a part of WordPress core. wpForo only provides a registration form with different design and URL. So this is not the wpForo related issue.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.