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[Solved] Forum and topic statistic issue, zero posts

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Robert
Posts: 9090
Robert - Twitter
 Robert
Admin
May 12, 2018 11:10 am
(@robert)
Support Team
Joined: 6 years ago

Hi @wendell,

We were correct, the issue comes from MySQL query execution. It returns 0 if there are two conditions in SQL and if these SQLs are executing very fast in a loop. We've added double condition indexes in according tables and the issue is fixed. We'll check it during a few days and make sure the "0" counts are not back again.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Bah_Gaming
Posts: 4
 Bah_Gaming
July 31, 2018 3:13 pm
(@bah_gaming)
New Member
Joined: 4 years ago

I seem to be having this issue as well. New forum but the statistics broke pretty quickly into it. I sent an email to support. Screenshot attached.

 
I followed all the steps you've listed so far...
 
Including:
-Clearing the cache and updating the statistics in the dashboard (in multiple different orders)
 
-removing any plugins i thought my be conflicting
 
-deleting the entire forum after deactivating along with any embeds and reinstalling and reactivating.
 
 
The only thing I haven't tried is sending you my admin login details, would this be necessary to fix this?
 
Thanks!

 

Screen-Shot-2018-07-30-at-10.08.54-AM.png
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1 Reply
Bah_Gaming
 Bah_Gaming
(@bah_gaming)
Joined: 4 years ago

New Member
Posts: 4
August 6, 2018 5:03 pm
Reply toBah_GamingBah_Gaming

Seems to be working as intended now. Thanks! 

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PierreLedeveloppeur liked
Robert
Posts: 9090
Robert - Twitter
 Robert
Admin
August 7, 2018 7:23 am
(@robert)
Support Team
Joined: 6 years ago

Thank you for letting us know.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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  Forum Statistics
21 Forums
9,941 Topics
50.3 K Posts
7 Online
48.6 K Members

Latest Post: Member Reputation with Likes? Our newest member: tf88casinovn2 Recent Posts Unread Posts Tags

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

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