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[Closed] Guests and registered members can't see the forum

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(@frankpereiro)
Active Member
Joined: 3 years ago
[#50012]

Hi there,

I'm having a problem with my forum. Guests and registered members can see the main forum view but when they click to see the thread they can't see anything, they just see a blank page.

I have checked the forums permissions and they are all ok. I don't know what's going on...

This is the url of the forum (in Spanish): https://planeta-beisbol.com/

Regards,


19 Replies
BlackRaz
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(@blackraz)
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Joined: 9 years ago

Hi @frankpereiro,
You are currently using the wpForo Classic theme, which is old and not supported by our team. Please switch to our new "2022" theme and check if the problem persists or not.


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(@frankpereiro)
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Joined: 3 years ago

Hi @BlackRaz, thanks for your reply...

I switched to the 2022 theme as you recommended but the problem still persists...

Regards,


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BlackRaz
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@frankpereiro 

Today, we visited your website, and everything works as expected after changing your theme to "2022".


dimalifragis
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@blackraz Because he changed the permalinks of WP to my suggestion below.

Still something is wrong with the PERMALINKS. SEE:

https://planeta-beisbol.com/foros/postid/52624/

"foros" ?

and

https://planeta-beisbol.com /desde-el-blog-desde-el-blog/un-vistazo-a-las-estadisticas-de-los-lanzadores-hasta-finales-de-mayo/

??

slug issues.


BlackRaz
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@dimalifragis 

He has turned on the option named "Turn WordPress into this forum board," and now wpForo looks like a stand-alone forum. As a result, the URL no longer contains the '/foros/' or '/community/' slug. The home page is now the wpforo page, and all URLs start immediately after the domain name.


dimalifragis
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dimalifragis
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@blackraz Ok, so that below seems right?

https://planeta-beisbol.com/desde-el-blog-desde-el-blog/

 


BlackRaz
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@dimalifragis 

Yes, of course, if the above option is turned on.


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@blackraz 

So this

https://planeta-beisbol.com/desde-el-blog/

and this

https://planeta-beisbol.com/desde-el-blog-desde-el-blog/

are ok. I'm sorry but they are not.

But ok, not my issue.


BlackRaz
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@dimalifragis 
See the screenshot, the red marks indicate the forum slugs.


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(@dimalifragis)
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This (for example)

https://planeta-beisbol.com/foros/postid/52624/

is a strange and wrong permalink. Go to your Wordpress permalinks and set POSTNAME.


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(@frankpereiro)
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Joined: 3 years ago

Hi there,

I'm going to give you an update on this.

I had to turn my site (forum) as stand alone because this is the only way visitors and registered members can see the threads.

I changed the URL structure because I thought that using the ID could help me on this issue but didn't work, so I changed it back to normal permalinks.

I don't know how to fix this.

The down side now is that I no longer have a blog and I also can't use the wiki I was working on. I'm fact, I can't include pages or even a simple contact form.

I turned off several plugins but the problem persists.

Regards,


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