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[Closed] I can not access the admin panel.

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Posts: 19
 fox
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(@fox)
Eminent Member
Joined: 9 years ago
[#4047]

I can not access the admin panel. Please, help.

I enter my login and receive the top panel, but when I want to go to the admin panel, you receive a blank page, what to do tell me.

Screenshot 20170227 204608

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Posts: 19
 fox
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(@fox)
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Joined: 9 years ago

And all this after the last update.


Robert
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(@robert)
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Joined: 3 months ago

Hi fox,

wpForo 1.1.2 has already been updated by thousands  of wpForo users. And we've not seen such an issue yet. This is hosting service or DNS issue, I don't think woForo can turn off your website with this way.

Also this maybe browser cookie conflict or something like that. Please check it on other PC and try to delete all local caches. We just logged in and checked the /wp-admin/ area, it works fine:


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 fox
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(@fox)
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That set the net browser, and the same thing.

Although the update everything worked.

Screenshot 20170227 211919

Robert
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(@robert)
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Joined: 3 months ago

Could you please delete /wpforo/ folder in /wp-content/plugins/ directory? I think the update process was not compete and some wpForo files are missing. Please dlete /wpforo/ folder. Then got to Plugins and install it again.


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