Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi,
I noticed that in the notification emails of the forum, where I use [member_name], instead of displaying the user's name, the email address is displayed.
Is it normal?
How can I really see his name and not his address?
Thank you.
@chris If I use [mentioned-user-name] I see the code [mentioned-user-name] and not the name of the author of the replay/topic
I checked that and I can say that you cannot Use other shortcodes for an email form which doesn't have it in Subscribe confirmation email message field list.
@chris thanks for checking.
Do you mean that in order to see the name of the author of the message, that user (author) must have confirmed its email? So is registration via forum mandatory?
Let me explain a different way. If in the Email form is used [member_name] shortcode the email will be "Hi user's email", there are several shortcodes for each email form listed in "Subscribe confirmation email message field" and you can remove or add only those shortcodes which are in "Subscribe confirmation email message field list". If you add a shortcode from another email form, you will see the shortcode in the email.
