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alice79b
Posts: 64
 alice79b
Topic starter
February 21, 2022 2:19 pm
(@alice79b)
Trusted Member
Joined: 5 months ago

Hi,

I noticed that in the notification emails of the forum, where I use [member_name], instead of displaying the user's name, the email address is displayed.
Is it normal?
How can I really see his name and not his address?

Thank you.

 

Topic Tags
email email shortcuts
5 Replies
Chris
Posts: 1438
 Chris
Admin
February 22, 2022 10:13 am
(@chris)
Support Team
Joined: 12 months ago

Hi @alice79b,

Try [mentioned-user-name]

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
4 Replies
alice79b
 alice79b
(@alice79b)
Joined: 5 months ago

Trusted Member
Posts: 64
February 22, 2022 10:24 am
Reply toChrisChris

@chris If I use [mentioned-user-name] I see the code [mentioned-user-name] and not the name of the author of the replay/topic

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Chris
 Chris
Admin
(@chris)
Joined: 12 months ago

Support Team
Posts: 1438
February 22, 2022 1:54 pm
Reply toalice79balice79b
Chris

@alice79b,

I checked that and I can say that you cannot Use other shortcodes for an email form which doesn't have it in Subscribe confirmation email message field list.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
alice79b
 alice79b
(@alice79b)
Joined: 5 months ago

Trusted Member
Posts: 64
February 22, 2022 1:58 pm
Reply toChrisChris
alice79b
Chris

@chris thanks for checking.

Do you mean that in order to see the name of the author of the message, that user (author) must have confirmed its email? So is registration via forum mandatory?

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Chris
 Chris
Admin
(@chris)
Joined: 12 months ago

Support Team
Posts: 1438
February 22, 2022 2:09 pm
Reply toalice79balice79b
Chris
alice79b
Chris

@alice79b,

Let me explain a different way. If in the Email form is used [member_name] shortcode the email will be "Hi user's email", there are several shortcodes for each email form listed in "Subscribe confirmation email message field" and you can remove or add only those shortcodes which are in "Subscribe confirmation email message field list". If you add a shortcode from another email form, you will see the shortcode in the email. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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