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Mobile Firefox Can't Change Profile Picture

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repersonalization
Posts: 6
 repersonalization
Topic starter
November 27, 2017 1:38 pm
(@repersonalization)
Active Member
Joined: 5 years ago

Clicking "Browse..." button under "Upload an avatar" does not prompt anything when using firefox mobile. Also, a suggestion, how about clicking your own profile picture in profile page prompts and changes your profile picture? that feels right.

Thanks!

4 Replies
repersonalization
Posts: 6
 repersonalization
Topic starter
November 27, 2017 1:51 pm
(@repersonalization)
Active Member
Joined: 5 years ago

Hmm, I think I found a reason why, it throws different HTML for some reason. Firefox and other browser gives me. But like I said, I've tried other devices with no data of the website. I wonder what is causing this.

<img class="avatar" src="https://i0.wp.com/repersonalization.com/wp-content/uploads/wpforo/avatars/julian_4.jpg?w=644&amp;ssl=1" alt="julian" title="julian" scale="0" width="36" height="36">

while Edge gives me

<img width="36" height="36" title="julian" class="avatar" alt="julian" src="https://i0.wp.com/repersonalization.com/wp-content/uploads/wpforo/avatars/julian_4.jpg?zoom=1.5627045929431915&amp;w=644&amp;ssl=1" src-orig="https://i0.wp.com/repersonalization.com/wp-content/uploads/wpforo/avatars/julian_4.jpg?w=644&amp;ssl=1" scale="1.5627045929431915">

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Robert
Posts: 9089
Robert - Twitter
 Robert
Admin
November 28, 2017 5:15 pm
(@robert)
Support Team
Joined: 6 years ago

It works fine on our Firefox Mobile browsers. Could you please specify OS and Browser version. Also please deactivate other plugins, delete all caches and test it. This also can be a plugin conflict.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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repersonalization
Posts: 6
 repersonalization
Topic starter
December 3, 2017 5:17 am
(@repersonalization)
Active Member
Joined: 5 years ago
Posted by: Robert

It works fine on our Firefox Mobile browsers. Could you please specify OS and Browser version. Also please deactivate other plugins, delete all caches and test it. This also can be a plugin conflict.

It's android V20, latest firefox, android 7.0. not working on this website as well 🙁

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Robert
Posts: 9089
Robert - Twitter
 Robert
Admin
December 4, 2017 7:40 pm
(@robert)
Support Team
Joined: 6 years ago

That's browser cache, we added ?lastmod variable to profile avatar and header background, I think this issue will be fixed once the new version is released.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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