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[Solved] Newest Member not Showing in Member List

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MoonShadows
Posts: 58
 MoonShadows
Topic starter
November 1, 2019 11:11 am
(@moonshadows)
Trusted Member
Joined: 3 years ago

Today, my newest member is not showing in my Member List on the front side of my forum. He has signed in, updated his profile, and made his first post, but is still not showing in the Member List. In my Admin area, he IS showing, but as inactive. 

I have cleared the forum cache and synched user profiles. 

Any other tips?

8 Replies
Sofy
Posts: 4057
Sofy - Facebook Sofy - Twitter
 Sofy
Admin
November 1, 2019 11:52 am
(@sofy)
Support Team
Joined: 4 years ago

Hi @moonshadows,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
MoonShadows
Posts: 58
 MoonShadows
Topic starter
November 1, 2019 12:04 pm
(@moonshadows)
Trusted Member
Joined: 3 years ago

Just sent it. Thanks, Sofy.

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Sofy liked
1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 4 years ago

Support Team
Posts: 4057
Sofy - Facebook Sofy - Twitter
November 1, 2019 1:12 pm
Reply toMoonShadowsMoonShadows

@moonshadows

We were not able to login to your forum. Please check the login details and make sure they are available for regular members.  

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
MoonShadows
Posts: 58
 MoonShadows
Topic starter
November 1, 2019 1:51 pm
(@moonshadows)
Trusted Member
Joined: 3 years ago

You asked for admin login details. I assumed it was for WP. I will send the admin login details (mine) for the forum.

Reply
1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 4 years ago

Support Team
Posts: 4057
Sofy - Facebook Sofy - Twitter
November 1, 2019 3:23 pm
Reply toMoonShadowsMoonShadows

@moonshadows

The issue is fixed by our developers. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
MoonShadows
Posts: 58
 MoonShadows
Topic starter
November 1, 2019 4:01 pm
(@moonshadows)
Trusted Member
Joined: 3 years ago

@Sofy

I see the member is now appearing in the Members list, but in fixing the issue, it took away almost all posts totals for all members in the Members' List. The number of posts per member is correct in each member's profile, but not in the Members' List now. Can this be corrected?

Reply
2 Replies
MoonShadows
 MoonShadows
(@moonshadows)
Joined: 3 years ago

Trusted Member
Posts: 58
November 1, 2019 4:50 pm
Reply toMoonShadowsMoonShadows

Whoops! Sorry. I was looking at the Reputation Level by mistake. Never mind, all is well, and I thank you!

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Sofy liked
Sofy
 Sofy
Admin
(@sofy)
Joined: 4 years ago

Support Team
Posts: 4057
Sofy - Facebook Sofy - Twitter
November 1, 2019 5:18 pm
Reply toMoonShadowsMoonShadows
MoonShadows

Thank you @moonshadows!

Glad to hear that the issue is fixed. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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