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[Closed] Problem upgrading from wpForo 1.3.1 to 1.4.2

GJC1 · 2017-11-09T10:10:39Z

I have a hosted Wordpress site with wpForo 1.3.1.I tried to upgrade to 1.4.2 using the "update now" option and it failed with the error as shown in the attached file.After trying the update the entire website was unavailable.We got the site up and running again by renaming the wpForo folder - and then got the 1.3 version working again by reactivating it.I am also using wpForo Advanced Attachments 1.0.3Any thoughts on what went wrong and how to effect the upgrade without any problem?Thanks, Graham wpforo-upgrade-failed.png

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How-to and Troubleshooting - wpForo 2.0

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Robert

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Nov 10, 2017 5:55 pm

(@robert)

Support Team

Joined: 2 months ago

Could you please delete wpForo folder in /wp-content/plugins/ directory through FTP? Then install it again. If problem is not solved please send admin login details to support[at]gvectors.com email address.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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GJC1

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Nov 10, 2017 9:50 pm

(@gjc1)

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Joined: 9 years ago

Posted by: Robert

Could you please delete wpForo folder in /wp-content/plugins/ directory through FTP? Then install it again. If problem is not solved please send admin login details to support[at]gvectors.com email address.

Can do - but just want to check.

Would this lose me any of the discussions or any of the configuration settings for members etc?

Thanks, Graham

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Anonymous20

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Nov 10, 2017 10:01 pm

(@anonymous20)

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Joined: 10 years ago

It will not but always keep a backup before doing updates.

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GJC1

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Nov 11, 2017 4:59 pm

(@gjc1)

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Joined: 9 years ago

Posted by: Robert

Could you please delete wpForo folder in /wp-content/plugins/ directory through FTP? Then install it again. If problem is not solved please send admin login details to support[at]gvectors.com email address.

That did it - many thanks for your help.

Appreciated, Graham